CUSTOMER CARE
Let our styling team ease your pain. Tell us your questions, concerns & feedback and we'll get back to you within 1-2 business days.
Have any questions or concerns?
We’re always ready to help!
Call us at
740-444-5259
or send us an email to:
RETURNS
No refunds on returns: STORE CREDIT ONLY. All returns must be made within 14 days of purchase. All items must be unworn, unwashed and in the original clothing packaging with tags in the original location. All clothing is subject to a thorough inspection before return is approved. NO refunds or exchanges on sale items. JEWELRY AND ACCESSORIES (including bags/purses) are FINAL SALE. All sale items and/or Doorbusters FINAL sale.
FAQ
What is your returns policy?
We will accept it for store credit for 14 days from the day it was delivered to you. No leniency on these time frames.
All items must be unworn, unwashed and in the original packaging with tags in the original location. All clothing is subject to a thorough inspection before return is approved. NO refunds or exchanges on sale items and/or Door-busters. JEWELRY AND ACCESSORIES (including bags/purses) are FINAL SALE. All sale items and/or Door-busters FINAL sale.
Buyer pays return shipping on all returns. Once an order has been placed, we cannot apply discounts or make changes to that order . Once a package has left our warehouse, we are no longer responsible for it. You must inform us of any damages within 2 days of package being delivered to you and any damaged item must be UNWORN, UNWASHED and MUST have the TAGS still in ORIGINAL location. JEWELRY AND ACCESSORIES (including bags/purses) are FINAL SALE. Please check all items thoroughly when received.
Please allow 2-3 business day for returns to be processed once they are delivered to us! Thanks!
How do I track my order?
Once your order ships, we will provide you with a tracking number to be able to track your package.
What are your delivery options?
We can ship with USPS, UPS, or FEDEX. We primarily utilize USPS to keep shipping costs low to our customers; but we can provide any speed of shipping service that the customer requests.